CURTIS HOWLAND

Professional Experience

• Senior Network Engineer WAN and LAN
  • Design, test and implement heterogeneous IP networks in high-availability environments, including financial services companies and secure hosting and co-location facilities.
  • Establish and maintain Routing, DNS, FTP, HTTP, DHCP, SMTP and other network services, both local and remote.
  • Establish and maintain VPN and IPSec services between offices where required.
• Network Operations Manager for a Major ISP
  • Oversaw network operations from alpha testing through commercial launch of a new Joint Venture in Tokyo, Japan.
  • Established operations procedures, staffing and goals.
  • Ensured that high expectations for responsiveness and competence could and would be met.
• Assistant Security Manager, Hosting and Co-Location Facility
  • Physical security including video surveillance, badging and access controls, security contract staffing.
  • Building facilities including backup power generation testing and maintenance, HVAC, public utilities and emergency services.
• Network Operations, Operations Management and Tier 3 Technical Support in a 24x7 Environment
• Linux System Administration and System Hardening
• Network and Operations Documentation
• Technical Help Desk
  • Trouble-ticket entry, follow-up, first and second tier support, troubleshooting remote problems and discussing technical issues with non-technical people.

Technical Skills

• Extensive use of Cisco network hardware and support tools, as well as IOS configuration on versions 8 through 12.
• BGP3, BGP4, EIGRP, RIP, RIP2, OSPF.
• IPv4 and IPv6.
• PC, Mac and IBM Mainframe hardware Technical Support.
• MS Office, OpenOffice, FrameMaker, Visio, HP OpenView and MSU, MRTG, and various IDS, network monitoring, diagnostic and troubleshooting tools as needed. Windows 2 through XP, Mac OS7, Linux, SunOS, IBM MVS and VM.

Certification & Training

Cisco Systems, Inc., MountainView, California
Software Configuration and Processes 1, 2 and 3
Hardware Configuration and Troubleshooting 1, 2 and 3

T1 Signaling and Equipment

Ethernet, Fiber and Token Ring Cabling and Techniques

Commercial and residential alarm system maintenance, installation and monitoring.

Education

SPOKANE TECHNICAL INSTITUTE, Spokane, Washington
AAS Electronics and Microprocessors with Honors